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Job Title: SNAP/Food Stamp Outreach Program Manager

Job Title: Director of Philanthropy
Department: Programs and Services
Reports To: Director of Programs and Services
Prepared Date: January 2010

 

Summary

 

Reporting to the Director of Programs and Services, the SNAP/Food Stamp Outreach Coordinator will develop an outreach plan that covers the 4 counties –Burlington, Camden, Gloucester and Salem- served by the Food Bank of South Jersey (FBSJ) and work to increase the participation of eligible beneficiaries in need of Food Stamps. The coordinator will develop a training module to train volunteers and member agencies to screen candidates and conduct follow up to ensure participation. The SNAP coordinator will leverage government resources to increase and support the SNAP outreach activities of member food banks and partner distribution organizations.

 

Responsibilities

• Schedule and prepare for food stamp outreach visits with community partners, FBSJ member agencies and volunteers.

• Assist clients at member agencies with completing food stamp applications and educate clients about the program and the follow-up needed to successfully enroll in the food stamp program.

• Provide screening and food stamp application assistance to individuals via phone and coordinate follow-up to ensure application is successfully completed.

• Provide referrals and case management for clients upon request.

• Develop in depth knowledge of food stamp policy and stay informed about food stamp policy and procedure changes.

• Provide FBSJ member agencies with food stamp applications and informational materials in waiting areas and at community events.

• Ensure that outreach activities are tracked and recorded as needed for program evaluation and reporting to funding agencies.

• Assist with training of staff, volunteers and FBSJ member agency staff that will assist with food stamp outreach activities.

• Identify and foster innovative SNAP outreach strategies and initiatives that can be replicated.

• Identify collaborative opportunities and foster partnerships between Network members and local community organizations, lawmakers, businesses, USDA, and other stakeholder groups actively engaged and/or interested in SNAP outreach.

• Supervise volunteers and trained staff and ensure outreach

• Participate in meetings related to local and state food stamp program developments and issues.

• Make presentations on behalf of the FBSJ to donors, local and state agencies, media and other organizations as necessary

• Collect and disseminate information about SNAP outreach activities conducted by FBSJ members.

• Other duties as assigned

 

Qualifications

• Bachelor’s degree in human service, nonprofit management, business or related field preferred.

• 4+ years experience in program coordination or outreach.

• Bilingual Spanish preferred

• Working knowledge of SNAP and its regulations, including the Program’s eligibility requirements, state administrative options and administrative structure.

• Strong understanding of the federal and state legislative and regulatory processes.

• Experience with/knowledge of public benefit programs and their respective application processes is preferred.

• Possesses high organization skills including time management and report writing.

• Possesses excellent interpersonal and communication skills to address diverse organizations

• Be an independent worker

• Able to work with others in a team atmosphere

• Must possess intermediate/high level skill in MS Word and Excel

• Position involves local travel: clean driver’s license required

 

Contact

Please send cover letter, resume and salary requirement to hr@foodbanksj.org. No other form of communication will be accepted including phone calls.