Culture

Our goal is to create an environment in which every employee can thrive. Food Bank of South Jersey has adopted a shared set of core values that give guidance to the organization as to how to achieve our vision of creating a hunger-free South Jersey.

Code of Ethics 

Food Bank of South Jersey was founded for the public good.

We are always mindful that our ability to achieve this mission relies upon the faith and trust of the general public. As an organization we constantly strive to meet the highest standards of excellence and operate under a code of business and professional ethics that honors our public support. Ethical conduct is part of every employee’s job and a source of public confidence. It is the benchmark against which everyone must ultimately test all decisions.

Foundation for the Code of Ethics 

Food Bank of South Jersey has adopted a shared set of core values that give guidance to the organization as to how to achieve our vision of creating a hunger-free South Jersey. These values provide a standard of expected behavior and a framework for decision-making for the staff, volunteers and partners. They are, therefore, the foundation of our Code of Ethics.

Who is Responsible for Food Bank of South Jersey Code of Ethics? 

All Food Bank of South Jersey employees are required to adhere to accepted business standards of conduct while on the organization’s premises or engaged in organizational business. We may not engage in any illegal, fraudulent, dishonest, negligent or otherwise unethical action in connection with Food Bank of South Jersey operations or activities.

Each of us is responsible for the professional integrity of our own work. We are also responsible for reporting wrongdoing. If a law or organization policy has been broken, all employees have a duty to report this, verbally or in writing, promptly and confidentially through the line of administrative supervision. When the alleged impropriety appears to involve a management employee, reports should be referred to Human Resources or the President/CEO. Reports of suspected financial irregularities should be reported directly to the Chief Financial Officer and President/CEO.


Stewardship and Accountability

  • Food Bank of South Jersey will ensure that contributions are used in accordance with donors’ intentions.
  • Food Bank of South Jersey financial resources will be used only in the furtherance of Food Bank of South Jersey’s charitable purpose and mission.
  • Food Bank of South Jersey will not engage in practices or activities that allow the development of fiscal jeopardy or put the organization’s tax exempt status at risk.
  • Food Bank of South Jersey will not intentionally expose Food Bank of South Jersey, board, staff and members to unnecessary risk or claims of liability.
  • Food Bank of South Jersey will not compensate fundraising staff based on a percentage of charitable contributions raised.
  • Food Bank of South Jersey maintains a set of accounting books and records that comply with Generally Accepted Accounting Principles, and that are accurate and provide management with timely information relevant to informed decision-making.

Collaboration

We believe in the power of community. We collaborate and build strong relationships, based on trust, with and among those who share our vision of creating a hunger-free South Jersey. We work together to accomplish the vision at the national and local levels, valuing each other’s roles and using an open process and honest communication. We seek out and are responsive to the input and counsel of our partners.

  • Food Bank of South Jersey recognizes that creating a hunger-free South Jersey requires collaboration across a diverse constituency. That constituency includes the public, government, individual donors, institutions, corporations, members and board members.
  • Food Bank of South Jersey will work to build and strengthen relationships with our constituency to support our mission.
  • Staff and volunteers will respect and honor the work of our colleagues, recognizing that diminishing an individual diminishes the entire organization.
  • Staff and volunteers will support decisions made by Food Bank of South Jersey and work to implement its strategic direction.

Diversity & Inclusion

We at Food Bank of South Jersey believe that our commitment to diversity and inclusion is woven into our values and reflected in our Board of Trustees, staff, network partners and the people we serve.  We support and actively aim to create an inclusive environment that embraces all, regardless of race, gender identity, experience, economic status, religious affiliation or sexual orientation. We live this value by collaborating with one voice to serve and support our ultimate vision of a hunger-free South Jersey.


Respect

Food Bank of South Jersey staff and volunteers will treat all people: colleagues, stakeholders, the general public and the people we serve, with respect and dignity. Food Bank of South Jersey values its staff and volunteers and respects their diversity, education, training, professional experience and commitment to excellence. Food Bank of South Jersey is committed to the total inclusion and participation of all people in advancing our vision of creating a hunger-free South Jersey. Food Bank of South Jersey fosters cultural and ethnic diversity. Food Bank of South Jersey will apply confidentiality and anonymity in professional relationships with regard to privileged information.


Service

  • Food Bank of South Jersey believes that a fundamental requirement of human service organizations is that service to others comes before self-interest.
  • Food Bank of South Jersey is committed to legendary customer service that exceeds the expectations of our constituencies.
  • Food Bank of South Jersey will secure the best service and price available for processing and transportation on behalf of its affiliates.
  • All food and product donors will be informed, upon request, in an accurately and timely manner of where their national donations are distributed.
  • Food Bank of South Jersey will give donors the opportunity to have their names removed from lists that are sold to, rented to or exchanged with other organizations.
  • Food Bank of South Jersey has the responsibility to assist employees in their professional development, including improving technical skills and competencies and acquiring managerial and leadership capabilities.

Urgency

  • All food and product donors can be assured that Food Bank of South Jersey will move products within the donor’s guidelines to the best of Food Bank of South Jersey’s ability.
  • Food Bank of South Jersey will respond to crises and disasters quickly and effectively.
  • All financial, food and grocery products and in-kind donors will receive accurate and timely receipts from Food Bank of South Jersey.
  • All inquiries, whether internal or external, will be responded to within 24 hours.