Privacy Policy

Updated: January 21, 2025

The Food Bank of South Jersey is committed to protecting the privacy and security of the personal information you share with the organization.

This Privacy Policy is to outline the kind of Personally Identifiable Information (PII) information we collect from supporters, how that information is used, and what kind of security measures we employ to keep your data safe.

We will not sell or rent the information you provide.

If you have any questions about this Privacy Policy, please contact us at info@foodbanksj.org.

Information We Collect

Personal Information: When you sign up for our mailing list, volunteer, donate or use our online donation forms, we may ask for details such as your name, email address, mailing address, phone number, and credit card information – we do not store your credit card information within our files.

Online Donations (Classy): If you donate through our online donation forms, powered by Classy, we may collect your name, email, mailing address, and phone number, and payment details. For more information, please read Classy’s Privacy Policy.

Matching Gifts (Double the Donation): If you participate in matching gift programs, we may collect your email and donation information. We may also email you about initiating a mating gift. You have the option of unsubscribing to these emails at the footer of each email correspondence. For more information, please read Double the Donation’s Privacy Policy.

Event Registration (OneCause): If you register for an event or participate in any event activities, we may collect personal details, including your name, email, phone number, and payment information. For more information, please read OneCause’s Privacy Policy.

How We Use Your Information

We may use the information we collect from you when you make a donation, sign up for our newsletter, attend an event, respond to a survey or marketing communication, or sign up for volunteering in the following ways:

To Process Donations and Event Registrations: We use your contact and payment details to process donations and manage event registrations.

To Communicate with You: We may send you updates, newsletters, or thank-you notes about our programs and services, or in response to specific actions you have taken, such as donating online.

To Comply with Legal Obligations: We may use your personal information to comply with applicable laws, respond to legal requests, or prevent fraud.

You have the right to review information that we have collected about you. To review that information please contact us at info@foodbanksj.org.

Sharing Your Information

The Food Bank of South Jersey does not share or sell your information to third parties. However, we may engage in marketing activities in the future that could involve sharing lists containing personal information. You can opt-out of having your information shared by contacting us at info@foodbanksj.org.

We will not send mailings on behalf of other organizations.

When you make a donation or register for an event, we collect payment details, billing addresses, and other necessary information to process your transaction.

How We Protect Your Information

We employ various security measures to protect your data:

Website Security: Our website undergoes regular security scans for vulnerabilities. We use regular Malware Scanning and SSL encryption technology to ensure that your sensitive data, such as payment information, is protected.

Limited Access: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

Payment Processing: All transactions are processed through a secure payment gateway and are not stored on our servers

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We implement a variety of security measures when a user makes a donation or submits personal information via our website to maintain the safety of your personal information.

Users can change their personal information:

Online donors can change their information by logging in to their Classy account. For more information on how to update your Classy account please visit, How To Edit Your Personal Information.

Online and general donors may request updates to their account or contact us to make updates to our records by contacting our Data and Donor Relations Team.

Data and Donor Relations Team

We are available Monday – Friday from 8:30am to 4:30pm EST.

(856) 662-4884 ext. 138

donations@foodbanksj.org

Send requests by mail:
Food Bank of South Jersey
Fund Development
1501 John Tipton Blvd.
Pennsauken, NJ 08048

Use of Cookies

We do not use cookies for tracking purposes. You can choose to disable cookies through your browser settings. However, please note that some features on our website may not function properly if cookies are disabled.

Google Advertising

We do not currently use Google AdSense on our website, but we may do so in the future. For more information, refer to Google’s Advertising Principles.

California Privacy Rights (CalOPPA)

Under the California Online Privacy Protection Act (CalOPPA), we comply with the following:

Anonymous Visits: You can visit our site anonymously.

Privacy Policy Updates: Any changes to this Privacy Policy will be posted on our website. You will be notified of these changes, and the updated policy will include a date of revision.

Do Not Track Signals

We honor Do Not Track (DNT) signals. When your browser has DNT enabled, we do not track, place cookies, or use advertising.

Third-Party Behavioral Tracking

Our site does not allow third-party behavioral tracking.

Children’s Privacy (COPPA)

We do not collect personal information from children under 13 and do not market to them. We comply with the Children’s Online Privacy Protection Act (COPPA) and its requirements to protect children’s privacy online.

Fair Information Practices

We follow the Fair Information Practices Principles to protect personal information. In case of a data breach, we will notify users via email and on-site notification within 7 business days. Users also have the right to pursue legal action if their privacy rights are violated.

CAN-SPAM Act

We comply with the CAN-SPAM Act to ensure we send commercial emails that are clear and truthful. We collect your email to:

Send information and respond to inquiries

Process donations and provide updates

In accordance with the CAN-SPAM Act, we will:

Use clear subject lines and email addresses

Identify promotional messages

Include our physical business address

Monitor third-party email services for compliance

Honor opt-out/unsubscribe requests promptly

To unsubscribe from future emails, click the unsubscribe link at the bottom of any email or email us at info@foodbanksj.org.

Third-Party Events and Cause Marketing Campaigns

The Food Bank of South Jersey is grateful for the support of individuals, groups, and organizations who host fundraising events or campaigns to benefit our mission to solve the urgent problem of hunger by providing food to food-insecure individuals and helping them find sustainable ways to improve their lives.

Please note, hosting a fundraising event or cause marketing campaign in support of the Food Bank does not imply endorsement of the company or its products/services. By organizing such an event, you accept all associated risks and agree to release the Food Bank, including its directors, staff, and volunteers, from any liability or claims.

For more information, please contact: Fund Development

Phone: (856) 662-4884
Email: info@foodbanksj.org

Contact Us

If you have any questions about our Privacy Policy, please contact us at:

Email: info@foodbanksj.org
Phone: (856) 662-4884
Address: Food Bank of South Jersey, Fund Development,1501 John Tipton Blvd, Pennsauken, NJ 08110